Do Dealer Loyalty Programs Work?
The short answer is “yes.” The long answer is “yes, but…” As in, yes, customer rewards programs work, but they often aren’t working up to their potential. This means businesses
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Auto Dealer Customer Retention
Service Retention: Whats The Value Of Your Service Advisors?
A recent manufacturer study indicated a sharp rise in the chance of selling a customer another vehicle based on the number of times they visit your service department. A single
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How to Make an Additional $1M in Your Service Lane
What dealership wouldn’t like to generate an additional million dollars or more this year in service drive revenue while increasing owner-base service affinity threefold? Well, sometimes, the simplest and most
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Do You Know Why Customers Stop Doing Business With Your Dealership?
As a dealership there are many ways you can identify if you’re losing customers. Through data, you can see that John Smith used to come into the dealership regularly for service but then disappeared without a
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