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The Latest Fixed Ops Technologies and News for Automotive Retailers

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  • Employee Retention
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Dealership Service Marketing

retention programs
Service Department 

How to Improve Service Appointment Setting

February 4, 2020February 4, 2020 Contributing Writer 4384 Views Dealership Service Marketing

Scheduling impacts every area of your service department. The challenge is that many advisors and appointment setters see the appointment process as something to just get through quickly; many advisors

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Dealer Recall Programs
Recall Management Program Service Department 

Are You Selling or Loaning Unsafe Vehicles?

January 23, 2020November 23, 2020 Staff Writter 4260 Views Dealership Recall Administration Programs, Dealership Service Marketing

In addition to the National Highway Traffic Safety Administration (NHTSA), which is responsible for managing safety recall information and holding manufacturers accountable for designing and building safe vehicles, there are

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Digital Service Marketing Service Department 

Five Online Marketing Must Haves for 2020

January 23, 2020January 30, 2020 Contributing Writer 4389 Views Dealership Service Marketing

In the highly connected world we live in today, car dealers need to be innovative, in order to stay ahead in the game. Online marketing has changed more in the last 5 years

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Service Department 

What Motivates Your Service Customer?

January 23, 2020January 30, 2020 Contributing Writer 4270 Views Dealership Service Marketing, Dealership Service Retention

With consumer expectations quickly rising, dealers are working to get ahead of the curve and build experiences that meet the needs of vehicle owners. Releasing the second phase of its

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Customer Retention
Digital Service Marketing Loyalty and Retention Service Department 

Preparing for a Market Slowdown

January 15, 2020April 7, 2020 Contributing Writer 9124 Views Dealership Service Marketing, Dealership Service Retention

As national sales plateau and eventually decline, and the pond that we’re all fishing begins to go dry, your existing customers become that much more important to the overall ongoing

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Prepaid Maintenance
Service Department 

Growing Service Revenues Through Captive Service

January 9, 2020January 30, 2020 Staff Writter 4389 Views Dealership Service Marketing

In today’s competitive service marketplace dealers need to continually grow and protect their valuable service business. The wide range of available service products provide dealerships with a choice of solutions

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Service Department marketing
Loyalty and Retention Service Department 

What Do Service Customers Really Want?

January 3, 2020January 30, 2020 Contributing Writer 10074 Views Dealership Customer Retention, Dealership Service Marketing

What your customers really – really – really want and what will make them loyal to your dealership and say wonderful things about you and your local brand to other

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dealer app loyalty

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