Employee Retention

The auto industry has dealt with several changes in recent years, largely in response to new spending habits and expectations of millennials both as consumers and employees. While dealerships have

While it is true that good help is hard to find, some would argue that it is even more challenging to keep it. If you are a dealership owner, you

There’s an awful lot written about millennials, which is no surprise when you consider that in America alone, they’ve overtaken Baby Boomers as the largest generation. Chances are, you’ll have plenty of

Amenities for employees at the new Courtesy Toyota dealership in Brandon, Fla., include a console for playing video games, above, and a self-service food market in the break room, below.

A current study by NADA found that there is a serious shortage of technicians at dealerships, totaling somewhere around 20,000 – 25,000 positions nationwide. The trade group predicts that dealers

The automotive industry, in general, has an employee retention problem. A BIG one. And especially big in dealership’s sales departments and for qualified technicians. Sure, there are exceptions. However, NADA reports that sales

A little over a year ago, the founder of a credit card payment processing company made an unorthodox move that resulted in some very mixed reactions and a whole lot