Service DepartmentSee More
How to Improve Service Appointment Setting
Scheduling impacts every area of your service department. The challenge is that many advisors and appointment setters see the appointment process as something to just get through quickly; many advisors
Product Review
We take an objective look at some of Todays Fixed Ops products and services by speaking with the dealers who currently use them.
UltraCare Prepaid Maintenance
Product Overview UltraCare PPM is the product of Performance Group, Inc an automotive digital customer retention company which works with several OEMs on various projects. UltraCare PPM is considered one
Parts DepartmentSee More
Selling Parts on eBay
Selling auto parts on eBay can be a good way to increase revenue. While it’s not necessarily the most profitable place to sell auto parts (most eBay retailers who drop-ship
Employee RetentionSee More
Is Employee Turnover Hurting Your Dealership?
The auto industry has dealt with several changes in recent years, largely in response to new spending habits and expectations of millennials both as consumers and employees. While dealerships have